*ALERT PHONE SCAM: If you receive a call or text stating it is Spokane City Credit Union. DO NOT give out your personal information or account information. THIS COULD BE A SCAM. Instead, please call us directly to verify. (509) 325-7228
Serving Spokane, One Member at a Time

Privacy Policy

FACTS

WHAT DOES SPOKANE CITY CREDIT UNION DO
WITH YOUR PERSONAL INFORMATION?

Why?  

Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.

What?

The types of personal information We collect and share depend on the product or service You have with Us. This information can include:

  • Social Security number and account balances
  • Payment history and income
  • Credit history and employment information

When you are no longer Our member, We continue to share Your information as described in this notice.

How?  

All financial companies need to share customers' personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers' personal information, the reasons Spokane City Credit Union chooses to share, and whether You can limit this sharing.

Reasons We can share Your personal information Does the Credit Union share? Can You limit this sharing?

For Our everyday business purposes - such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES
NO

For Our marketing purposes - to offer Our products and services to You

YES
NO

For joint marketing with other financial companies

YES
NO

For Our affiliates' everyday business purposes - information about Your transactions and experiences

NO
WE DON'T SHARE

For Our affiliates' everyday business purposes - information about Your creditworthiness

NO
WE DON'T SHARE

For our affiliates to market to you

NO
WE DON'T SHARE

For non-affiliates to market to you

NO
WE DON'T SHARE

Questions?

Contact Us by telephone at (509) 325-7228 or go to www.sccu.net

What We do

How does Spokane City Credit Union protect my personal information?

To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also restrict access to information about You to those employees who need to know that information to provide products or services to You.

How does Spokane City Credit Union collect my personal information?

We collect Your personal information, for example, when You

  • open an account or make a wire transfer
  • apply for financing or show Us Your driver’s license
  • show Us Your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Location Information: If you use our mobile banking application on your mobile device, we may collect and process information about your actual location. We use this opt-in data to provide relevant messaging, even when the app is not open on your screen, to tailor our products and services for you, and to occasionally offer you promotions of interest. You can enable or disable access to this information at any time, through your device settings.

Why can't I limit all sharing?

Federal law gives You the right to limit only

  • sharing for affiliates' everyday business purposes - information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market to You

State laws and individual companies may give You additional rights to limit sharing.

The Controls & Alerts App periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings."

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Spokane City Credit Union has no affiliates.

Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Spokane City Credit Union does not share with non-affiliates so they can market to You.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to You.

  • Our joint marketing partners include insurance companies.

Important information!

We're moving the ATM into the vestibule!

ATM Relocation Project

Construction Starts June 3rd
Drive-thru will be open normal hours during construction.

Front doors will be accessible by appointment only during the construction period of Monday, June 3rd until mid-July 2024. Please call the Credit Union at 509-325-7228 or visit https://sccu.net/book-appointment to schedule an appointment.

What YOU Need to Know!


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